Start from the stated storage condition
The batch COA or label states the validated or recommended holding condition. Plan delivery so the material can be moved into that condition as soon as it arrives.
Share the delivery details early
Destination, timing, customs documents and the receiving contact all affect how quickly a parcel reaches storage. State them in the inquiry so they can be confirmed in the quotation.
- Destination and expected delivery date
- Customs and document requirements
- Lyophilized or solution form
- Receiving contact and storage on arrival
- Documents to file with the lot
Agree what happens if a delivery arrives damaged
Before dispatch, agree who reviews a damaged or delayed delivery, what evidence is needed and whether the material can be accepted, retested or replaced.